Beware the Insurance Company Three D’s: Delay, Deny, Defend

We see insurance companies in action almost every day. While not all of them act in bad faith, many of the largest companies changed business tactics in the 1990s to maximize profits while minimizing claim payments. Many of these are also the companies with the catchy advertising slogans and the quirky commercials. This month we uncover some of the “tricks of the trade” these companies use to deny people the insurance benefits they deserve. And we include tips and resources we hope will help you fight back if your claim is unjustly denied.

When you buy insurance, you’re buying security. In exchange for your hard-earned dollars, you trust the insurance company to be there when disaster strikes, to shoulder a potentially devastating financial burden. But too many insurance companies care more about profits than policyholders. They employ shady tactics to keep from paying legitimate claims, a practice we call The Three D’s.